Customer Value

With the continuous evolution of the e-business world, quick and efficient management of IT business has become one of today's top priorities. To meet this need HP Software Operations (OVO) provides you with a business-driven approach to achieving rapid control of your e-services. OpenView Operations is a comprehensive management solution that monitors, controls and reports on the health of all parts of the managed infrastructure. HP Software Operations and EView’s OS/390 and OS/400 management allows customers to integrate mainframe and AS/400 (iSeries) systems into the HP Software Operations managed environment. These products provide comprehensive e-business solutions that provide a holistic view of the enterprise and reduce costs.

For a solution to provide benefit to customers it must address their key points of pain. Typically these points of pain revolve around five basic management issues:

• Fault/problem - Something that impairs or detracts from the hardware or software ability to perform necessary functions; a defect.
• Performance - An indicator of the total effectiveness of a computer system. Includes throughput, individual response time, and availability.
• Configuration - The specific hardware and software devices that are attached, and the capacity or capability, the system has based on what it is made up of.
• Security - Measures built into the system to protect the network and the integrity of the data from sabotage or attack.
• Accounting - Intelligently controlling access to computer resources, enforcing policies, auditing usage, and providing the information necessary to bill for services.

Because HP Software Operations Manager and EView/390 and EView/400 products are designed to co-exist with currently installed management solutions customers are able to increase their flexibility in managing these multi-vendor and technology environments. Therefore, extending the HP Software Operations capabilities with the EView/390 (z/OS) and EView/400 solutions enables customers to better manage their key points of pain with the comprehensive e-business solution these agents provide.

The EView Technology and HP Software Operations partnership marries the strength of the HP SOftware name and reputation with the expertise of the EView Technology team. In doing so, customers are assured they are purchasing the very best product technically, backed by superior customer service. Our complete, integrated solutions allow customers to develop a more proactive and holistic view of their enterprise.

Since these are HP/EView products, they are fully supported and product enhancements are provided in accordance with the HP Software Operations Manager product cycles. This provides customers with tremendous cost savings and piece of mind.

The amount of new information in the world doubles every year in turn raising IT costs. According to Computer Technology News, the cost of hardware consumes less than 20% of the total cost of ownership (TCO). The other 80% goes to skills development, systems integration, storage software, storage networking, and other costs of management. Although TCO costs represent the largest portion of costs, this is often the most ignored metric when purchase decisions are made.

Because the EView/390 and EView/400 are designed to help customers centralize the management function and work with existing equipment, costs are dramatically reduced. Typically our customers recoup their investment costs and see a return on their investment within the first 6 - 18 months based on cost avoidance savings and increased productivity.